Once your order ships, you will receive an email with a tracking number. Use this number to track your package via the shipping carrier's website. If you have any issues, our customer support team is here to assist.

• Domestic: Up to 5 business days
• International: Up to 14 business days (may vary due to global supply chain challenges)

If your order hasn’t been processed yet, we can update your shipping address. Contact our support team within 24 hours of placing your order to make changes.

While we strive to meet our estimated delivery times, delays can sometimes occur due to unforeseen circumstances. If your order is delayed, we will work with the shipping carrier to resolve the issue and keep you updated throughout the process.

While we are not responsible for lost or stolen packages, we will assist you in filing a claim with the shipping carrier. Contact us immediately if you suspect your package has been lost or stolen.

Yes, our products come with a warranty against manufacturing defects. Contact us within 2 months of noticing any defects.

If you believe your product has a manufacturing defect, contact our support team with your order number, a description of the issue, and photos of the product. We will review your claim and provide further instructions.

Yes, refunds are available:

• Full refund: If unopened and undamaged.
• Partial refund: If opened or used.
• No refund: If damaged and not covered by warranty.

Refunds typically take 7-10 business days to process after we receive the returned item and approve the refund. The time may vary depending on your payment method.

Orders can be canceled within 24 hours of placement for a full refund. After this period, the order will be processed, and cancellation may not be possible.

If you receive an incorrect or damaged product, please contact us within 5 days of delivery. We will arrange for a replacement or refund, depending on your preference.